Privacy Policy

Last Updated: August 10, 2026

At Tengu Snacks (accessible from tengusnacks.com), your privacy is one of our main priorities. This Privacy Policy outlines the types of information that is collected and recorded by Tengu Snacks and how we use it.

1. Information We Collect

When you visit or interact with tengusnacks.com, we collect information to fulfill orders, improve user experience, and communicate with you effectively:

Personal Information Provided Directly by You:

• Contact Details: Name, email address, phone number, shipping address, and billing address when you create an account or place an order.
• Payment Details: Credit/debit card numbers and payment processing info (handled securely through third-party payment processors).
• Communications: Content of messages, feedback, or inquiries you send to our support team.

Automatically Collected Information:

• Device & Log Data: IP address, browser type, device information, operating system, pages visited, referring URLs, and timestamps.
• Cookies & Tracking Technologies: Small data files stored on your device that help us remember your cart items, preferences, and analyze site usage patterns.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Process, fulfill, and deliver your snack orders.
• Communicate order confirmations, shipping updates, and customer support messages.
• Improve and optimize our website layout, performance, and product selection.
• Send promotional offers, newsletters, or marketing communications (if you have opted in).
• Prevent fraudulent transactions and safeguard our website against security threats.
• Comply with legal and financial obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share your data with trusted third parties strictly necessary to perform core business functions:

1. Service Providers & Fulfillment Partners: Payment gateways, logistics/shipping companies, email service providers, and web hosting platforms.
2. Analytics & Performance Providers: Tools like Google Analytics to help us evaluate how visitors engage with our store.
3. Legal Compliance & Safety: When required by law, subpoena, or government regulation, or to defend our rights and safety.

4. Cookies and Tracking Technologies

You can choose to disable cookies through your individual browser options. However, disabling cookies may impair certain features on tengusnacks.com, such as keeping items in your shopping cart or remaining logged in.

5. Data Security & Retention

• We implement administrative, technical, and physical security measures designed to protect your personal data against unauthorized access, loss, or alteration.
• Payment card transactions are processed securely via SSL encryption adhering to PCI-DSS standards.
• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law (e.g., tax and accounting records).

6. Your Data Protection Rights

Depending on your location (e.g., EU GDPR, California CCPA/CPRA), you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we update or correct inaccurate data.
• Deletion: Request that we delete your personal information, subject to legal exemptions.
• Opt-Out: Unsubscribe from marketing emails at any time using the “Unsubscribe” link at the bottom of our emails.

7. Children’s Information

Tengu Snacks does not knowingly collect any Personal Identifiable Information from children under the age of 13 (or 16 in certain jurisdictions). If you believe that your child provided this kind of information on our website, we strongly encourage you to contact us immediately, and we will do our best to promptly remove such information from our records.

8. Third-Party Websites

Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

9. Updates to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us